1. 对量不足/延误装运等而不满 Dissatisfaction of Shortage/ Shipment Delay Sample Demonstration
We enclose herewith the figures of sales in your product during the past six months,from which you will see that our sales of the special line are quite disappointing.Because the end-users here are in urgent need of the good,we requested your prompt shipment of them,which you accepted.However,five weeks went by before the goods arrived instead of three weeks,and we lost a wonderful opportunity of sales.
On enquiry we found that the goods were not shipped until four weeks after the date of dispatch.We have been put to considerable inconvenience through long delay and have to ask you to make us allowance corresponding to our loss.
2. 对数量不足/延误装运等致歉 Apology for Shortage/ Shipment Delay
Much to our regret a strike of transport workers in Liverpool is causing some delay in the dispatch of a number of our consignments.I am sorry to say that the goods you ordered on 25th June( Your Order No.5589) are among those held up.
To make sure that they reach you on time we sent them by rail to Liverpool three days ahead of schedule,but now learn that they are still at the station awaiting transport to the docks.
We are making private arrangements to get them to the docks in time for shipment by s.s MERRY CAPTAIN,which is due to sail for the Far East on August 2nd.
Meanwhile,we apologize for the delay and hope you will understand that it is due entirely to cause outside our control.
3. Notify Arrival and Enclose Bank Cheque 告知货品抵达，附上支票
As payment of your invoice No.150,we enclose our bank cheque for 8 500 Yuan.
We add that we are pleased with the way you executed our order.
The goods arrived exactly on time by a United Airlines plane.